Maximize Your Vacation Rental with Mountaineer Cleaning & Maintenance
The Mountaineer Cleaning & Maintenance Advantage
Owning and managing vacation rental cabins can be a rewarding venture, but it also comes with its fair share of challenges. Keeping your properties clean, well-maintained, and guest-ready requires time, effort, and expertise. That’s where Mountaineer Cleaning & Maintenance steps in to ensure your cabins remain in top condition, providing a seamless experience for both you and your guests.
At Mountaineer Cleaning & Maintenance, we provide comprehensive care for your vacation rental property in the Smoky Mountains. From hospital-grade departure cleans to professional hot tub maintenance, our services ensure every guest walks into a pristine, well-maintained space. We take pride in being reliable, locally owned, and dedicated to protecting your property’s reputation.



Cleaning
After every guest checks out, we conduct a thorough departure clean using hospital-grade cleaning solutions and following strict sanitization protocols. With our personal touch, we ensure every rental is spotless, fresh, and guest-ready.
Linens
We take laundry seriously! Our linens are washed in-house at our professional facility to guarantee freshly pressed, crisp white hotel-style sheets and semi-plush towels at every stay. Your guests will always enjoy the comfort of clean, high-quality bedding.
Maintenance
Our skilled maintenance team handles a wide range of general maintenance services to keep your property running smoothly. Whether it’s minor repairs or preventative upkeep, we’ve got you covered.
Landscaping
Through our trusted partners, we provide routine lawn care services, including mowing, weed-eating, and debris removal from driveways, walkways, flowerbeds, and porches—ensuring your property always looks its best.
Pest Control
We partner with one of the best pest control companies in the area to offer a cost-effective monthly pest control program. Keep your property pest-free with our trusted solutions—ask us how to get started!
Hot Tub Services
Hot tubs are a major attraction for rental properties in our area. Our trained staff specializes in hot tub cleaning, treatment, and maintenance, ensuring they are safe, sanitized, and guest-ready at all times.
We employ some Spanish speaking staff in our cleaning service. If you are needing assistance please call or text with the property name and address, 865.409.5700
All our cleaning staff should be wearing name badges with a barcode. If you scan the barcode it will take you to our website.
We offer cleaning, cleaning inspections, light maintenance, landscaping, lawn care, linen care, pest control, guest services, and some remodeling. We can also provide minor repairs and services, such as: tile cleaning, painting and staining or other minor repairs to keep your rental property in tip top shape for your guests. If we cannot perform the service, we know who can.
We provide all linens to dress the properties. Bed sheets include fitted flat, king pillowcases. Bath linen includes a nice white plush bath towels, washcloths, hand towels, bathmats, and kitchen towels. There is a per bedroom annual linen fee. ($350) This covers the wear and tear of linens. Generally, our company leaves 4 bath towels, 4 washcloths, 2 hand towels, and a bathmat per full bathroom. More terry is available upon request.
Yes, we are licensed. You may check online with the TN SECRETARY OF STATE. We are insured through Erie Insurance
We provide a start-up pack of paper towels, trash bags per can, finish tabs for dishwasher, dishwashing liquid, sponge, shampoo, conditioner, body wash, bath bar, lotion, makeup wipe, 2x toilet paper, and laundry soap.
We like to have at least one week to set up new properties.
We serve within 15 miles of our office in Sevier County.
Cleaning inspection includes making sure the property is guest-ready. This may include some light duty maintenance such as changing out light bulbs that are reachable, air filters, pool stick tips, etc. We will also report any issues we may find that are guest effecting.
Guest services is 24-hour support for your guests. We are the in-between for owners and guests.
We have an onboarding inspection that is half the cost of the cleaning. This is where our company goes through your property, takes inventory, gives recommendations, and labels all owner’s linens. Our annual linen fee is billed out the first billing cycle
We use a software called Resort Cleaning that integrates with several reservation interfaces such as VRBO, AIRBNB, etc. Here you will put appointment notes, Property Pictures, and any directives for our cleaners and staff.
We charge $62.50 for the service call up to an hour between the hours of 9am- 6pm. If we cannot provide a solution, we can direct you to the proper vendor.
In addition to cleaning, we offer light maintenance, guest services, landscaping coordination, and pest control solutions through trusted partners. Our all-in-one approach saves you time and keeps your rental running smoothly year-round. Let us handle the details—so you can focus on five-star reviews and happy guests.
EXCELLENT Based on 196 reviews Posted on Cheryl MersonTrustindex verifies that the original source of the review is Google. Matt came out and replaced a battery in the smoke detector. Had to climb 20 feet up the ladder to replace it. My heroPosted on Cathy MaysTrustindex verifies that the original source of the review is Google. Matthew is so amazing. He fixed out toilet and got our tv projector working with a smile.Posted on Christopher WilliamsTrustindex verifies that the original source of the review is Google. Terry did a great,job, was super responsive.Posted on Brad LeDouxTrustindex verifies that the original source of the review is Google. Matt was prompt, very courteous and helpful for each time he was called out to the cabin for minor issues.Posted on Nick TinsleyTrustindex verifies that the original source of the review is Google. Pretty good company, I think they could do better on the departure cleans I have had to go behind them a few times but overall I am fairly pleased. It can be sometimes difficult to get some of their staff members on the phone. I will come back later to update my review and hopefully go up to 5 stars.Posted on Tori MillicanTrustindex verifies that the original source of the review is Google. Matt was exceptional friendly and extremely helpful!!Posted on Kristen FanelliTrustindex verifies that the original source of the review is Google. We are staying at an AirBnB in Sieverville and when we alerted the owners of a couple issues with the pool and hot tub they sent out this team. Terry H and his coworker came and were so polite and helpful. They fixed everything with efficiency all the while trying not to interrupt our stay! I highly recommend this company!Posted on Chris McCombTrustindex verifies that the original source of the review is Google. Matt came out at 11:00 pm to fix an electrical issue. Identified the issue and reported it to be fixed at almost midnight. Appreciate the great service regardless of the time.Posted on Gayge Gaona-WillisTrustindex verifies that the original source of the review is Google. AJ was phenomenal! Needed assistance with the hot tub when we arrived to the rental cabin. He went above and beyond driving to the hardware store for a replacement fuse so we could take a dip!Posted on Kimberly RobertsTrustindex verifies that the original source of the review is Google. We loved the stay!! So clean and nice. They are great host and a WONDERFUL company!! I would highly recommend them!
About us
Let Us Clean and Maintain Your Smoky Mountain Rental Property in Gatlinburg, Sevierville, Pigeon Forge, Wears Valley, Pittman Center TN and everywhere in between!
